OUR POLICIES

"COMPLETE CUSTOMER SATISFACTION IS OUR GOAL!"

ORDER INFORMATION: Items in stock are subject to prior sale. Due to circumstances beyond our control, prices are subject to change without notice. We strive to fill all orders within 1 business day, but we do not ship on weekends or holidays.

RETURNS POLICY: If you are not satisfied with an item, please contact us for return instructions. For items received within 30 days of purchase, we will issue a refund or a credit. After 30 days, there is a 20% re-stocking fee, and a credit will be issued (good toward any future order at Western Sporting). We cannot refund or exchange items if they arrive at Western Sporting in anything other than new condition. For the Return or Exchange Policy on hoods please see the note in the individual item descriptions.

SHIPPING WITHIN THE U.S.: Unless we receive specific instructions your order will be sent via the safest and most economical method available. It will be billed out at our lowest possible cost. If a package is over-sized or especially heavy, we may contact you with alternatives. Email addresses are very helpful when processing all orders!

SHIPPING OUTSIDE THE U.S.A.: Orders sent to countries outside of the USA are generally shipped United States Postal Service Air Mail. Expedited shipping with UPS or FedEx is available. Please note there may be additional customs fees upon receipt of your order; Western Sporting is not responsible for these fees as we have no ability to control them.

PAYMENT: VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS are accepted. PAYPAL is accepted. Wire transfers, Western Union, checks and money orders in U.S. funds accepted also.

PRIVACY POLICY

At Western Sporting, we respect and protect your privacy. Our site is a safe environment for anyone who visits and purchases. As a seller of information-related products, we are also committed to providing you the best possible online service and experience as well as the best products.

WHAT INFORMATION WE COLLECT:

When you place an order with us you provide such personal information as:

First and last name
Billing address
Shipping address(es)
Email address
Phone number
Credit card account number
Titles of items you purchase from us
(We collect this information on the pages where your order is placed.)

HOW WE USE THIS INFORMATION:

1. We fulfill your order based on this information.
2. We provide you with information about your order (for example, whether your order has been received, processed, or shipped).
3. We ask for your phone number in the event that our customer service representatives need to contact you and cannot reach you by email. We save the information about products you purchased to provide you with the best possible customer service and the most up-to-date information about your orders.
4. We use your email to tell you about special offers or products that we think will interest you.
5. Credit card information is used to bill for products you have ordered and to track sales. For your safety, you will need to re-enter credit card details with each new order.
6. Your names, addresses, and email addresses are never sold or given to other parties for any other reason.

Shopping with WesternSporting.com is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site. Our site is protected by a Thawte Certificate. The Thawte Trusted Site Seal is a visible, real-time assurance of trust letting you know in an instant that our site is protected by one of the most trusted digital certificate providers on the Web.

HOW INFORMATION IS SENT AND STORED

We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by mail, phone or fax.

By using the WesternSporting.com site, you consent to the collection and use of your information by Western Sporting as described in this policy.

Western Sporting wants you to know that when you click on links that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Western Sporting cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.

Western Sporting may update this policy from time to time; please check this page periodically for changes. By using this site, you signify your agreement to the Western Sporting Privacy Policy.