Store Policies

"COMPLETE CUSTOMER SATISFACTION IS OUR GOAL!"

ORDER INFORMATION: Items in stock are subject to prior sale. However, we do update the web site immediately when a product, color or size is out of stock, or prices go up or down. If it is on the web site is should be in stock. We strive to fill all orders within 1 business day and most of the time we can do that but this is not always possible. We do not ship on weekends or holidays.

For first time customer placing large orders be aware that we may need to contact you for additional information that will be required prior to processing and shipping your order. This additional information may also be required for orders where the billing and shipping addresses do not match.

RETURNS POLICY: If you are not satisfied with an item, please contact us for return instructions up to 90 days after purchase. Items returned without an RMA number or prior approval will not be accepted. For items returned within 30 days of purchase, we will issue a refund or a credit which may be subject to credit card processing fees of 3%. After 30 days or longer, we may assess a small re-stocking fee depending on time needed to get items back into inventory. We cannot refund or exchange items if they arrive at Western Sporting in anything other than new condition. Returned items that have failed due to use other than what they were intended for, will not be accepted. For the Return or Exchange Policy on hoods please see the note in the individual item descriptions or insert in the product.

SHIPPING WITHIN THE U.S.: At checkout the customer will be given choices for shipping. We will ship according to your choice. There are some occasions when we must ship via a different method and you will be informed if that happens--it rarely does happen. We attempt to get all expedited packages out the morning of the day we process the order. If a package is over-sized or especially heavy, we may contact you with alternatives.

SHIPPING OUTSIDE THE U.S.A.: Orders sent to countries outside of the USA are generally shipped United States Postal Service Air Mail. Expedited shipping with UPS or FedEx is available. Please note there may be additional customs fees upon receipt of your order; Western Sporting is not responsible for these fees as we have no ability to control them.

PAYMENT: VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS are accepted. PAYPAL is accepted. Wire transfers, Western Union, checks and money orders in U.S. funds are also accepted. Orders placed through the mail with a personal check will have a mandatory two week waiting period prior to the products being sent out.